Returns

To be qualify for a return, your product has to be unused as well as in the equal shape that you actually acquired it. It also need to remain in the original product packaging.

 Merchandise has to be sent back within 15 days of certification.

• Merchandise has to be unworn as well as unwashed.
• Merchandise must have all of the post tags, with any STILL COUTURE

  Hangtags,included.

• Any goods ticked "Final Sale" can never be returned.
• Hair items,hats, opened make-up,rings, ear cuffs, underwear and bodysuits will not be returned.
• All footwear returns should be in the original shoebox in its original condition, without postal labeling.
• All bathing suit returns should have cleanliness liners still unbroken.
• Gift cards are non-returnable and non-refundable.

Our policy usually last for 15 days. If 15 days have left by from your order, it is unfortunate that we can’t provide you with a refund or exchange.

 Refunds and Processing

 Refunds is going to be dealt with within an estimated of 7 to 10 working days after we receive your return. 

• Original shipment fee are non-refundable.

 Refunds (if applicable)

When your return is received and also checked, we are going to forward you an email to inform you that we have received your returned item. We are also going to inform you of the grant or rejection of your return.

If we find out and discover that you are approved, then immediately we started the process of refunding, and credit will instantly be applied to your credit card or original way of payment, within a certain amount of days.

Late or missing refunds (if applicable)

In case you haven’t got a refund yet, first of all check your bank account once again.

After that make contact with your card issuers, it might take a while before your

refund is formally posted.

Then get in touch with your bank. There is certainly usually many processing time period before a refund is posted.

And if you’ve performed all this but you still have not got your money yet, please make sure you contact us at Info@stillcouture .com

Sale items (if applicable)

Mainly constant priced items could be refunded, unfortunately sale items will not be refunded.

Exchanges (if applicable)

We solely change items when they are faulty or damaged. If you want to exchange it for the similar item, send us an email at Info@stillcouture .com and also send your item to: 244 Fifth Ave, Suite K298 New York, N.Y. USA 10001.

In case the item wasn’t marked as a present while bought, or the present giver have the order delivered to themselves to give to you afterwards, we are going to send a refund to the present giver and he will gladly learn about your return.

 Shipping

To return your products, you must mail your products to: 244 Fifth Ave, K298 New York, N.Y. USA 10001.

You would be in charge of paying for your personal shipping costs for returning your item. Shipping costs are non-refundable. Once you receive a refund, the cost of return shipping is going to be deducted from your refund.

Based on where you reside, the time period it might take for your exchanged item to arrive at you, can vary.

When you are shipping an item over $75, you should think of making use of a trackable shipping service or purchasing shipping insurance coverage. We don’t promise we are going to get your returned item.

 International Returns

Please make sure you follow the guidelines on the return form contained in your parcel. You have to return your items to the address below within 15 days from the day you got your parcel. Remember to provide your order number # on the outside of the parcel. You are going to receive your refund in the original way of payment. It is unfortunate that we may not refund duties, taxes or shipping fees.

244 Fifth Ave, Suite K298 New York, N.Y.  USA 10001.